PRIVACY POLICY
Privacy Policy for East Van Music Lab
Last Updated: April 6, 2025
Thank you for visiting eastvanmusiclab.ca, operated by East Van Music Lab. This Privacy Policy explains how we collect, use, store, and share your personal information. Please read it carefully to understand how we handle your data. By using our website or participating in our programs, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as your name, email address, phone number, and emergency contact details when you register for lessons, programs, camps, or events. This information is required to manage enrolment, communicate with you, and ensure the safety and quality of our services.
1.2 Non-Personal Information
We also collect non-personal data such as your IP address, browser type, and device information. This is gathered via cookies and similar technologies to help improve our website and user experience.
2. How We Use Your Information
2.1 Program Administration
We use your personal information to manage class schedules, bookings, billing, student communications, and event logistics.
2.2 Communication
We may use your contact information to send you updates, newsletters, or occasional promotional messages. You may unsubscribe at any time by following the link in our emails or contacting us directly.
3. Data Sharing
3.1 Third-Party Service Providers
We may share your data with third-party providers such as payment processors, scheduling platforms, or email services. These providers are required to safeguard your data and use it only for services related to East Van Music Lab.
3.2 Legal Compliance
We may disclose your personal information if legally required or in response to valid requests such as court orders or regulatory obligations.
4. Data Security
We take appropriate steps to protect your information using secure technologies such as encryption and SSL. We also regularly review our data protection practices to ensure your information is handled responsibly.
5. Your Rights
5.1 Access and Correction
You may request access to your personal data or ask for corrections by contacting us at info@simpsonelli.ca.
5.2 Data Portability
Upon request, we can provide a digital copy of your personal information in a standard file format.
5.3 Deletion
You may request that we delete your personal information. However, we may retain some data for legal, accounting, or safety purposes.
6. Cookies Policy
6.1 Use of Cookies
We use cookies to ensure proper website functionality, analyze website traffic, and tailor your browsing experience. By using our website, you consent to our use of cookies.
6.2 Managing Cookies
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Children’s Privacy
East Van Music Lab does not knowingly collect personal information from children without consent from a parent or guardian. If you believe a child has provided us with personal information without appropriate consent, please contact us.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
East Van Music Lab
275 Woodland Drive, Vancouver, B.C. V5L 3S7
Email: info@simpsonelli.ca
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new "Last Updated" date.
